For suppliers

A direct, repeatable route into the European market.

Indonesia is where we buy today, and Indonesian producers, collectors and exporters are our priority. We also want to hear from producers in other countries — that is how our next origins get opened.

Why us

What a European counterparty is actually worth to you.

A buyer who purchases once at a good price is a transaction. A buyer who returns every quarter with the same specification is a business, because it lets you plan your harvest, your working capital and your labour.

Our interest is in the second kind of relationship. We would rather invest time in qualifying a supplier properly and then buying repeatedly than sweep the market for whoever is cheapest this month.

We do not promise volumes we have not contracted. Any indication of offtake is given only once a buyer requirement is confirmed and a contract is on the table.
Criteria

What we look for in a supplier.

You do not need to satisfy every point to start a conversation, but these are the criteria we assess.

01

Consistent quality

The ability to deliver repeatedly to a written specification, not just once to a good sample.

02

Reliable supply

Sufficient production or aggregation capacity to support a contracted programme across a season.

03

Export capability

Established export procedures, or a credible export partner, and experience with international documentation.

04

Transparent documentation

Accurate, verifiable paperwork — including origin and, where applicable, geolocation information.

05

Traceability

Lot identification that survives aggregation, processing and packing back to the production source.

06

Long-term cooperation

Interest in a multi-season relationship rather than a single opportunistic sale.

Process

How supplier onboarding works.

  1. Introduction

    Send your company profile, the commodities and formats you offer, indicative capacity and your export experience.

  2. Documentation review

    We review company registration, export documentation practice, quality records and any certification held.

  3. Specification and samples

    We agree the specification against which you would supply and, where applicable, request representative samples.

  4. Commercial discussion

    Price basis, Incoterm, payment terms, tolerances and arbitration standard are discussed openly, in writing.

  5. Trial shipment

    A first contained shipment validates quality, documentation and logistics for both sides.

  6. Supply programme

    On successful validation, we move to a contracted programme with agreed volumes, windows and review points.

What to include in your first message

  • Registered company name, country and registration number
  • Commodity and product format offered
  • Indicative annual capacity and seasonality
  • Typical specification you can meet, with evidence
  • Export experience and destinations served
  • Certifications held, with certificate numbers
  • Packaging and loading capability
  • Preferred Incoterm and payment terms
  • Traceability and origin records you can provide
  • References, where you are able to share them
Please noteWe assess every credible approach, but we cannot commit to purchasing from every supplier who contacts us. We will tell you plainly if there is no current fit.
For suppliers

Introduce your company.

Send the details above to our supplier desk. Complete introductions get a substantive answer; generic mass mailings usually do not.